Chaitra Shastry

I'm honoured to share that I was recently featured in the VMware Cloud Foundation blog article titled “People, Process, and Problem-Solving: Chaitra Shastry on Adding Value with VMware Cloud Foundation” . This piece delves into my journey from tech support to my current role as a VMware Cloud Foundation Technical Adoption Manager (VCF TAM) at Broadcom, highlighting the importance of empathy and emotional intelligence in technical roles.  VMware Blogs +8 VMware Blogs +8 VMware Blogs +8 VMware Blogs The article emphasises how understanding the person behind the problem can lead to more effective solutions and stronger customer relationships. It also touches on my belief that technology is fundamentally about people, and how this perspective has shaped my approach to problem-solving and customer engagement.  VMware Blogs VMware Blogs For those interested in reading more about my experiences and insights, you can find the full article here: 👉 People, Process, and Problem-Sol...

Broadcom has recently updated the VMware Cloud Foundation (VCF) product download process, introducing a token-based authentication system. This change enhances security and ensures only authorized users can access VCF software downloads. Support Portal 🔄 What's Changing? Previously, VCF product downloads were accessible through public URLs. Now, each customer must use a unique, authenticated download token to access their entitled software. This shift means that download URLs are no longer shared but are specific to each customer's entitlements. Support Portal Support Portal Support Portal+3Support Portal+3Support Portal+3 🛠️ How It Works Generate a Download Token: Log in to the Broadcom Support Portal . Navigate to the "My Dashboard" section. Under "Quick Links," select "Generate Download Token." Choose the appropriate Site ID and click "Generate." Support Porta...